Monday, 18 January 2016

Qualitative Research (TripAdvisor)

TripAdvisor:

When searching online through a search engine 'google' I came across a TripAdvisor website this shares the reviews of things to do in the Banstead community. Although not many social activities are actually available to teenagers in Banstead, using TripAdvisor is still worth it as it offers anyone to retrieve views and opinions of each individual attraction in what Banstead is actually offering. 



#2 of 2 things to do in Banstead


Firstly, discussing the Mayfield Lavender Farm which Banstead offers and is number 1 on TripAdvisor's list of 2 things to do in Banstead.

Visitor rating
  • 149
    Excellent
  • 94
    Very good
  • 24
    Average
  • 3
    Poor
  • 6
    Terrible

Review 1: 
- “A wonderful place to visit when in Bloom in July”
5 of 5 bubbles
This is a beautiful spot to visit and enjoyed by young and old alike. Take your camera and you will get some fabulous photos particularly if you have young children, they will love the smells and the colour. Well worth the £1 nominal fee !
Review 2:
- “Seasonally, very good”

This is a great place for all of the family to explore and enjoy. Obviously, it is better at certain times of the year
From this research it is noticeable that this is a place for friends and family to go as it has immaculate reviews and doesn't suggest a bad thing about it within these two reviews. However, for teenagers in Banstead are they going to want to go here everyday? It would just get boring.

Moving into Caffe Italia which is number 2 on the list of things to do in the Banstead area:

Visitor rating
  • 10
    Excellent
  • 6
    Very good
  • 2
    Average
  • 5
    Poor
  • 6
    Terrible

Review 1: “Love this place”

More of an adult atmosphere which is good when you're above 30 and don't quite blend into the younger clubs.

Still always quite busy but the staff are really friendly, I always have a great night when I come here.

Have been for brunch a few times and the food is always great with good size portions and reasonable prices. It's a family run business so they treat their customers with respect which is very rare these days.

They are always willing to accommodate your private event or even if you just want to reserve a small space. Have had a few birthdays in here now. Never had a bad experience here.
Review 2: “Review”
2 of 5 bubbles
I have been visiting this place for years always love it, great food and waitresses etc. I am not one to normally leave reviews but I feel after my visit yesterday I was so disappointed that I need to write this.
I was served by a waiter who could hardly speak any English I have to repeat my order 3 times until he understood me, he was very arrogant in the way he was speaking to me too! Thank god for the waitress who came offer and save me from this pain!!!
With Caffe Italia, the review the first review is pleasant as they love the place but they mention its more aimed towards older generations over teenagers. However, with the second review it is negative as staff just wasn't doing their jobs appropriately, in association and relating this to teenagers I feel this will be a place where teenagers would go once, but it wouldn't become a place for socialising. 

References:

"Tripadvisor: Read Reviews, Compare Prices & Book". Tripadvisor.co.uk. Web. 18 Jan. 2016.

https://www.tripadvisor.co.uk/

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